We will always challenge ourselves to find solutions by working closely with community groups and our visitors.
Even before arriving here, our visitors can download the free Glasgow Science Centre BSL app that include British Sign Language explanations of some of our most popular exhibits. We have added icons on different exhibits with numbers that you can enter into the app.
Access to the main ticket desk is straight ahead of the main entrance doors and is completely level. We also have a low-level counter to the right hand side of the ticket desk and is available for anyone who needs it.
All paying visitors who require special assistance are offered free admission for their carer to all areas of Glasgow Science Centre. Tickets can also be booked in advance by contacting our bookings office.
We know how exciting our building can be, bustling with loud sounds and bright lights. That is why we host Autism Friendly Hours every month at the science centre, where we lower the volume and soften the lighting to allow adults and children with autism to enjoy their visit without additional stress.
We also collaborate with several charities that have a focus on particular challenges faced by our visitors can face. For example, we have been running Deaf Science Club with a deaf professional to inform us of gaps in our knowledge, how to improve what we do and celebrate recent changes.
Moreover, it is not just the building that is changing. We recognise the need to develop training programmes for staff so they can be more aware of the needs of our visitors. We will be doing this in partnerships with organisations such as Visibility Scotland, Action on Hearing Loss, Autism Scotland and Downs Syndrome Scotland to develop the modules.
We know that people with profound and multiple learning disabilities, as well as people with physical disabilities such as spinal injuries, muscular dystrophy and multiple sclerosis often need extra equipment and space to allow them to use the toilets safely and comfortably. These needs are met by Changing Places Toilets and we’ve now secured funding for them to be installed in 2020.
Everyone should be able to access and enjoy everything that Glasgow Science Centre has to offer. We acknowledge that we still have work to do, but we are determined to live up to the task.