There’s never been a better time to discover the scenery, history, culture, food and drink, music, festivals and warm hospitality of the Shetland and Orkney Islands.

Reaching these destinations is easier than you think with NorthLink Ferries. From booking, to boarding, then experiencing the journey onboard, we have a range of services and accessible facilities available that can be tailored to your needs.

Supporting our passengers
Purpose built for the routes, our ships offer the highest standard of safety and comfort. NorthLink Ferries have a range of accessible services and facilities, including hearing loops and braille signage on board and in port. Prior to travel, use the ‘WelcoMe’ app to make staff aware of any specific accessibility requirements you may have. 

Getting onboard
Passengers can take their own vehicle onboard, with the option to request boarding assistance should you need it. NorthLink Ferries terminals and ships have walkways and entrances suitable for wheelchair users, combined with lift access to make it easy to get onboard and between decks.

Comfortable surroundings
If you have booked a cabin, there are fully accessible options available, including cabins with wide access electronically operated doors, hoists, and accessible rails and sinks.

NorthLink Ferries was the first UK ferry operator to invest in fully equipped Changing Places toilets. These facilities include extra space with a centrally placed toilet; an adult-sized, height-adjustable changing bench and a hoist.

Booking with confidence
Our website: www.northlinkferries.co.uk has a range of accessibility tools to make booking your trip to Shetland or Orkney easy.

We look forward to welcoming you onboard soon!